New Arrival
Educators Presents

Parent & Child
Enrichment Center

Policies

Thank you for choosing New Arrival Educators’ Over The Moon Parenting!  In order to ensure the best class experience for all, we ask you to please review the following policies before registering.  Please contact us at Info@Overthemoonparenting.com or 781-347-8189, Monday through Friday, 9 am to 2 pm, with any questions or concerns.

Registration

You may register for any of our classes online or you can call the center at 781-347-3189 and we would be happy to help!  If the class is full, you will be placed on a waitlist and we will inform you only if space becomes available in the class.  If you would like to enroll in a class that has already started and there is space available, we will prorate the price for you.  Please call the center to register for an already-begun class.

To enroll your child in Toddler Playschool, please call the center and we will be happy to help.

All fitness classes are taught by Oh Baby! Fitness at our Over The Moon Center. Register at OhBabyFitness.com

Payment

  • Payment for all classes is due at the time of enrollment.
  • 10% Discount for all 2nd and 3rd classes in the same session (discount applies to lower priced class).
  • Toddler Playschool:  Payment is a monthly fee with an automatic payment plan.  If you wish to withdraw your child from Toddler Playschool, please inform us before the 1st of the month
  • Specialty/Holiday Classes and Toddler Play School Camp Days: 10% discount applies to the 2nd or 3rd Specialty/ Holiday Class and/or Toddler Play School Camp Day.

Low Enrollment Cancellations

For low enrollment cancellations, you will be notified at least 24 hours prior to the class start date. If your class is cancelled, you may either apply your payment toward another class or group OR you may request a full refund. Refunds will appear on your credit card statement within 3 to 5 business days.

Weather Cancellation/Center Closing

All weather related closings will be posted on our Facebook page.

Prenatal Classes: If your class is cancelled due to weather, we will be in contact with you and make every effort possible to reschedule your class.

Over The Moon Center Classes: Over The Moon Parent & Child Enrichment Center follows the Norwell School Systems closings and cancellations.  If Norwell schools are closed due to weather, our center will be closed. We do not offer make-up classes due to weather related cancellations.

Sick Policy

Please understand that we strive to provide a healthy environment for all individuals in our classes and at our center.  If you and/or your child has experienced a fever, vomiting, or diarrhea, within the past 24 hours, please do not attend class or return to the center. If you and/or your child has been seen by your healthcare provider, is symptom free and has been on an antibiotic for 24 hours or greater, you are welcome at the center.

Before entering any of our classrooms, please use the antibacterial lotion that is provided for you at the entrance to each classroom or wash your and your child’s hands with soap and water in our bathroom.

Diaper Changing

Please do not change any diapers in the classrooms, PlayZone or lobby area.  We have provided a changing table in each of our restrooms for your convenience. Please place all diapers in the diaper pails located in the bathrooms. Please be respectful of the next family using our changing area.  If needed, Lysol spray and wipes are available on the shelf in the bathroom.

In any of our drop-off programs, we will call you if your child’s diaper needs to be changed. Toddler Playschool is an exception. Our teachers will change diapers and/or take your child for frequent bathroom breaks.

Food/Drinks

Due to allergies, we ask that all food and drinks be consumed in the lobby area.  No food or drinks are allowed in any of the classrooms or the PlayZone.

Miscellaneous

  • Please take all shoes and boots off before entering any of our classrooms or the PlayZone
  • No strollers in any of the classrooms or the PlayZone. You make park your stroller outside of the classroom door.
  • We ask that before entering any of our classrooms or the PlayZone, you wash your hands or use antibacterial lotion that is provided at the entrance of each classroom.

Medical Absences and Make-ups

Prenatal classes: If you need to withdraw from a class due to a medical reason(s), we will work with you to reschedule if possible (for example, if it is a Childbirth Education Class, we can switch you to our Online Childbirth Education Class) or if you have delivered your baby, we will provide you a refund, minus a $25 processing fee, upon the receipt of a physician note/documentation. Please email info@overthemoonparenting.com and briefly describe your situation and provide physician documentation.

New Mom & Baby Groups: We are unable to offer a make-up or refund for a missed class in our 7-week new mom and baby series.

Infant/Toddler Classes: If your child will be absent from their scheduled class, we ask that you call or email the center at info@overthemoonparenting.com at least 1 (one) hour before your class.  If we do not receive notice that your child will be absent, we will not allow a make-up for that class.  If you have given notice and would like to make up a class that has been missed due to illness, you may make up one (1) class in an 8-week session and that class must be made up within 30 days.  You may schedule a make-up in any age-appropriate class that has space available. You must let the front desk know which class you are interested in.

Toddler Play School: One make-up per session (September to December/January to June), request made to the Toddler Play School Head Teacher. Make-up class is based on availability.

Non-Medical Absence

Prenatal Classes: If you miss a class for a non-medical reason you will not be reimbursed; however, you may change to a different class up to 7 business days before your class is scheduled, depending on space availability. If you need to reschedule a class please email Administrator@overthemoonparenting.com.

A refund will only be given if the cancellation is 15 business days or greater before the scheduled class, minus a $25 processing fee. Refunds can not be processed on the website.  If you need to cancel a class please email Administrator@Overthemoonparenting.com or call 781-347-3189.

New Mom & Baby Groups: We are unable to offer a make-up or refund for a missed class in our 7-week new mom and baby series.

Infant/Toddler Classes: If your child will be absent from their scheduled class, we ask that you call the center (781-347-3189) or email info@overthemoonparenting.com at least 1 hour before your class.  If we do not receive notice that your child will be absent, we will not allow a make-up for that class.  If you have given notice and would like to make up a class, you may make up one class in an 8-week session and that class must be made up within 30 days.  You may schedule a make-up in any age-appropriate class that has space available. You must let the front desk know which class you are interested in.

Toddler Play School: One make-up class is allowed per session (September to December and January to June). Please make requests to Kirsten, the Toddler Play School Head Teacher. Make-ups are based on availability.

By registering for a class, you are agreeing to the above registration policies.  Over The Moon Parenting closely monitors class enrollment to ensure client experience is at its finest. Our team of instructors diligently prepares for each class, and we value the time they spend making sure each class is delivered to the highest level. Thank you for your understanding. We look forward to meeting you in one of our classes soon!​​

Specialty/Holiday Classes and Toddler Play School Camp Days: No make-up classes.

 

The Over The Moon Team

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